About Lisa Brown, CPA, MBA
Hi there! I'm a detail-oriented professional with a knack for transforming small business operations and leveraging technology to drive impact. I look forward to transitioning your small business or non-profit from spreadsheets and miscellaneous notes to a user-friendly CRM that will track leads. pipelines, donations and other pertinent data in one place, streamline business processes and integrate seamlessly with appropriate third-party applications.
My journey has been about gathering requirements from subject matter experts (SMEs), translating them into actionable IT documentation, and collaborating with programmers to implement new database functionalities. I specialize in managing and optimizing customer relationship databases (CRMs), enhancing operational efficiency, and ensuring a seamless user experience.
One of my strengths lies in leading CRM implementation projects, from vendor selection to data mapping and migration. I'm also skilled in creating technical documentation and standard operating procedures (SOPs) for both IT teams and end users.
When it comes to problem-solving, I excel at diagnosing root causes, identifying patterns, and proposing effective solutions. My communication skills allow me to bridge the gap between technical and non-technical stakeholders, translating IT requirements into business strategies.
When I’m not working to support your success, you’ll find me hiking or enjoying a long walk, cheering on one of my favorite sports teams, cooking a delicious healthful meal or celebrating a cultural tradition that I hold dear.
Let's connect and explore how we can collaborate for mutual success!